And now for a word about criticism. In the last episode of this videoblog, I discussed the power of positive feedback and corrective feedback, and how important it is that it be specific, whether it’s reinforcing or corrective. After I posted, I got some feedback myself from Mike Murray, a mentor and friend I’ve known… Read More >>
Employee Feedback: Can Be Daunting But Necessary
For many managers, giving employee feedback can be intimidating and sometimes nerve wracking. Of course, giving feedback that’s positive is usually pretty easy. You can just say, “Hey, great job.” It’s always more effective, however, if you specifically list out what was so great about the job. That takes more effort but usually makes the feedback… Read More >>
Employee Loyalty – You gotta earn it
Building employee loyalty is probably the best thing you can do to control and reduce employee turn-over. In a previous videoblog, I mentioned that the cost of replacing an employee can be as much as 150% of the employee’s salary. If you’ve got a big turnover rate, you are paying a hefty penalty for an… Read More >>
Employee Retention Ala Fat Tire Beer
Last week I discussed employee retention at Hardee Manor, a nursing home in Wauchula, Florida where administrator Mary Love reduced the employee turnover from 250% to 17% per year. Now that’s a whopping reduction! Her philosophy was: you can retain more eagles (she refers to the eagles as her best employees) by getting rid of your… Read More >>
Employee Turnover? Consider Your Turkeys
Employee turnover is a popular subject among us management consultants, especially when the economy is good, and unemployment is low. Now you may say, “what’s the big deal?” Well, besides the interruption in your organizational flow and production, there’s the cost. According to a study by Hewitt and Associates, the average cost of turnover to… Read More >>
Bear Bryant Motivation
by Larry Johnson I’m a big believer in Bear Bryant Motivation and here’s why. I usually lead off my management workshops by having people brainstorm a list of words and phrases that describe the worst managers for whom they have ever worked. Invariably, the sin of “Takes credit for your work,” is mentioned. Yuk.… Read More >>
How Should Millennials Give Feedback To Baby Boomers?
So How Should Millennials Give Feedback To Baby Boomers? It’s a question that is being asked more and more in today’s workplace. Hi, my name is Meagan Johnson. I’m a professional speaker and Generational Humorist. I speak to groups, audiences, associations and corporations about the multiple generations in the workforce, the marketplace and even in… Read More >>
Honest Feedback: helping employees accept it
Giving honest feedback to employees can be tricky. Good leadership in this arena can be helpful. In my most recent video blog titled “Truth To Power: Avoiding the Naked Emperor Syndrome” I discussed some techniques for encouraging employees to speak up and give you honest feedback, even when it’s risky for them. Let’s now take… Read More >>
Truth To Power: Avoiding the Naked Emperor Syndrome
Speaking truth to power – definition: (Huffington Post) “Speaking truth to power means believing deeply in what you say and fighting every day to have that heard. It may not be popular; it means taking a risk, it means standing for something.” Alternate definition: having the guts to tell the truth about your company to… Read More >>
Improving Corporate Culture – Having an Accountability Conversation, Part 6
This is the 6th in the series of video blogs I’m doing on improving corporate culture by having an accountability conversation. Note: If you missed Part 1, Part 2, Part 3, Part 4, and Part 5, you can watch them all before watching this video. What does “Having an accountability conversation” really mean? In our last session, we talked… Read More >>
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