Recently, 5,300 Wells Fargo employees were fired for cheating. They set up millions of phony bank accounts earning the bank millions of dollars – dollars that were, essentially, stolen from their customers. It was all part of a cross-selling scheme that financially rewarded employees for getting customers to add accounts to their portfolios. Actually, this is a fairly… Read More >>
When Leading People, Consistency Counts
This a report on current research about how consistency, and the lack of consistency can affect your employees and your ability to lead them. My parents divorced when I was three years old. For the next seven years, I was lucky enough to be raised by a loving grandmother who stayed at home with me… Read More >>
Ten Suggestions for Managing a Remotely Located Team
As part of preparing for my upcoming webinar How To Manage Remotely Located Teams (July 12) I’ve been conducting interviews with those who belong to and/or manage RLTs (remotely located teams.) I have managed this kind of team for years because my entire company is spread across the U.S., but I wanted to get the… Read More >>
Here Comes The Future
This posting on Facebook about the future and the changes we will face comes from Udo Gollub, CEO at Messe Berlin. It’s breathtaking how the future will change our lives, our culture, and our world in the next few years. The Future Is Here! In 1998, Kodak had 170,000 employees and sold 85% of all… Read More >>
Radical Honesty = Meritocracy & Success
I just read a fascinating treatise on corporate culture and radical honesty called Principles, written by Ray Dalio. If the name is not familiar to you, he founded and is the co-CEO of Bridgewater Associates. With $152 billion in assets and 1500 employees, it is the world’s largest hedge fund. Dalio started investing when he… Read More >>
W.L. Gore & Associates: A Great Place to Work
Fortune Magazine recently released its annual 100 Best Companies To Work For edition. The usual suspects were again at the top of the list: Google, ACUITY Insurance Company, Boston Consulting Group, Quicken Loans. I couldn’t help noticing that those organizations are primarily office work. I was curious if there were any traditional manufacturing organizations. You… Read More >>
Open Door Policy = A Lame Excuse for Cultivating Honesty
In an insightful article in the January-February 2016 issue of the Harvard Business Review titled, “Can Your Employees Really Speak Freely?”(1) authors James R. Detert and Ethan R. Burrus discuss the importance of leaders maintaining a culture of honesty so they can get the feedback they need to know what’s going on in their organizations. They… Read More >>
CREATING A CULTURE OF EMPLOYEE RESPONSIBILITY
Wouldn’t you love to have a culture of employee responsibility where everyone tries to maximize cost savings on every spend without sacrificing quality; strives to qualify vendors aggressively; works to be accountable for falling short on expectations; creatively solves problems instead of making excuses? Unfortunately, that’s not always the case. Savings targets get missed, cost guidelines… Read More >>
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The Holiday Stress Affects For Customers, Your Co-workers And Your In-laws, So Make The Most Of It
(Reprinted from my December, 2007 E-zine, Tips for Today’s Managers) My most memorable Christmas was with my in-laws in 1982. My wife is one of eight children, five girls and three boys. With most of them having their own families, the number of presents you had to buy for all the brothers, sisters, nephews, and nieces was… Read More >>
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