Larry Johnson

Corporate Culture Expert, Author and Speaker

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Team Trust Is A Two-Way Street And Worth The Effort

August 31, 2020 Leave a Comment

A chapter description from my new book Supercharge Your Team, due out in 2021. In his book A Great Place To Work For All, Michael Bush describes the research he and his team conducted over 30 years, looking for companies that were reported by their employees as being great places to work. He states unequivocally:… Read More >>

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Miscommunication Avoidance

July 21, 2020 Leave a Comment

Miscommunication can easily happen when two or more human beings attempt to achieve a common understanding. A few years ago, I decided to brighten up my office with a new coat of paint. I subscribe to Architectural Digest Magazine and had seen a color I really liked in one of the photo spreads. It was… Read More >>

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Managing Remotely? Avoid the “Dreaded BOB Syndrome”

May 12, 2020 Leave a Comment

Managing remotely can have many challenges. One is the “Dreaded BOB Syndrome.” BOB is not an acronym, it’s the name of a childhood friend of mine, who, as an adult, moved in across the street from my wife and me. We renewed our friendship and occasionally socialized with him over the next ten years. (he… Read More >>

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COVID Communication: 12 Ideas for Managers

April 7, 2020 Leave a Comment

While the nation passes through the COVID-19 crisis, many people are working from home or working under stressful conditions on the job. There is a high probability that if these conditions continue we will see declines in morale. This is something we all want to avoid because when morale falls, productivity declines, customer satisfaction plummets… Read More >>

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Emotional Banking Applied To Managing People

October 14, 2019 Leave a Comment

In his widely acclaimed book, “The 7 Habits of Highly Effective People”, Dr Stephen Covey describes the concept of emotional banking. This is the psychological process where we maintain a bank account inside our head on everybody with whom we have a relationship. From our spouse and our children, to our bosses, to our customers,… Read More >>

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Conducting Difficult Conversations Virtually

August 14, 2019 Leave a Comment

Difficult Conversations Virtually

I was recently asked, “How should you conduct virtual difficult conversations?” This is a good question because many of us work on teams that are spread out around the city, the state and sometimes the world. Difficult conversations are challenging enough when you are in the same room. Doing them virtually only raises the odds… Read More >>

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Are You An Intimidating Manager? Think again.

July 31, 2019 Leave a Comment

Intimidating Manager

I just read a Harvard Business Review article called “Managers, You’re More Intimidating Than You Think” by Megan Reitz and John Higgins. They talk about the fact that as managers, we can sometimes come across to our subordinates as more intimidating than we think, even if we’re sure we’re the nicest people in the world.… Read More >>

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Meet With New Hires In The First Week – A Must

June 24, 2019 Leave a Comment

I was perusing through some old Harvard Business Reviews and came across an article in the June 14, 2018 issue called “To Retain New Hires, Make Sure You Meet with Them in Their First Week.” It’s authored by Dawn Klinghoffer, Candace Young, and Xue Liu. They conducted a study at Microsoft and they found that… Read More >>

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Communication SNAFU Avoidance Strategy

June 4, 2019 Leave a Comment

Communication SNAFU avoidance

(SNAFU = Situation Normal All Fouled UP) Have you ever asked someone to do something and the results they produce show that somehow, the message got lost in translation? The temptation here is to blame the other person and think, “Weren’t you paying attention?” “What is wrong with you?” Or, if you’re a magnanimous sort,… Read More >>

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Underperforming Employee? Let Him Judge Himself First

April 23, 2019 Leave a Comment

Ask the employee to judge himself first

Working with an underperforming employee can be challenging. I recently came across an article in the Harvard Business Review by Sabina Nawaz titled “How to Talk to an Employee Who Isn’t Meeting Their Goals,”. She suggested an approach I really like which is to ask the employee to evaluate himself first before you make any… Read More >>

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