In 1991, my family and I moved to a new neighborhood. On moving day, the professionals moved the furniture while my wife, daughter and I made several trips in separate cars, transferring the smaller items. As I completed the last trip for the evening, frazzled and ready for bed, I noticed my gas gauge showed… Read More >>

“All the procedural and systemic improvements in the world will not work if people are afraid to report what they see and contribute to changing what’s wrong.” CJ, my wife of 37 years, was involved in a  serious bicycle accident that left her paralyzed on one side of her body and unable to speak. She… Read More >>

by Larry Johnson Regardless of the industry in which you work, I’m sure you will agree that attracting and keeping good employees is essential to your success. But imagine yourself running a nursing home where the industry average for staff turnover is an incredible 100% per year. And little wonder. Most of the work is… Read More >>