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Common sense tells us that employee trust is good for business. Now there’s scientific proof to confirm that common sense. In an article in the Harvard Business Review, neuro-economist and researcher Paul J. Zack describes a study where he found that compared with people at low-trust companies, people at high-trust companies report: “74% less stress, […]

It’s common sense to say that happy employees are more productive employees. Not surprisingly, research bears this out. A recent study by economists at the University of Warwick found that employee happiness led to a 12% spike in productivity, while unhappy workers proved 10% less productive. As the research team put it, “We find that […]

Recently, 5,300 Wells Fargo employees were fired for cheating. They set up millions of phony bank accounts earning the bank millions of dollars – dollars that were, essentially, stolen from their customers. It was all part of a cross-selling scheme that financially rewarded employees for getting customers to add accounts to their portfolios.  Actually, this is […]

As part of preparing for my upcoming webinar How To Manage Remotely Located Teams (July 12) I’ve been conducting interviews with those who belong to and/or manage RLTs (remotely located teams.) I have managed this kind of team for years because my entire company is spread across the U.S., but I wanted to get the […]