by Larry Johnson In the last issue of “Tips For Today’s Managers,” I discussed a question submitted to me following a webinar I had presented. The title of the webinar was “Difficult Employees: How to Turn Them Around or Turn Them Out.” I subsequently received an e-mail from Mike Murray, who is a speaker/consultant colleague… Read More >>

In the last issue of “Tips For Today’s Managers,” I described an incident where I offended an attendee at one of my presentations by failing to communicate my interest in him while I signed a copy of my book that he had just purchased. (If you missed reading that article, and would like to do… Read More >>

I recently conducted a webinar titled Difficult Employees: How to Turn Them Around or Turn Them Out, after which I received a slew of questions. Here’s one I found interesting: Dear Larry, How would you recommend discipline be enforced in an environment where no formal evaluations are conducted?

I recently received a complaint from a potential customer. He was an attendee at one of my seminars who had indicated on the post-program evaluation that he was interested in hiring me to work with his company. When Shelli, my market representative, followed up with him, he told her that although he had requested that… Read More >>

In January I spoke at the Annual Harley-Davidson Dealer Meeting in San Antonio, Texas, where, at dinner one evening, I met Pablo Lee. I had been told that Pablo owns and operates HDK (Harley-Davidson Korea,) and that it is one of the most successful Harley dealerships in the world. In the gym the next morning,… Read More >>

My most memorable Christmas was with my in-laws in 1982. My wife is one of eight children, five girls and three boys. With most of them having their own families, the number of presents you had to by for all the brothers, sisters, nephews, and nieces was getting out of hand. So that year it… Read More >>

In the July, September, and October issues of this e-zine, I discussed eight of the twelve employee perceptions that have a proven positive impact on profitability, productivity, customer satisfaction, and employee turnover. (Source: “First, Break All The Rules” by Curt Coffman and Marcus Buckingham.) If you’d like to read those articles, the link to the… Read More >>

(Main article, July 07 “Tips For Today’s Managers”) by Larry Johnson A friend of mine, I’ll call him Paul, recently went through the pain of a divorce. He came home one day to discover a note from Julie, his now ex-wife, saying she was unhappy and wanted out. In subsequent conversations, she told him that… Read More >>

by Larry Johnson In the July and September issues of this e-zine, I discussed four of the twelve employee perceptions that have a proven positive impact on profitability, productivity, customer satisfaction, and employee turnover. (Source: First, Break All The Rules by Marcus Buckingham & Curt Coffman.) If you’d like to read those articles, below is… Read More >>

© 2002 Larry Johnson & Bob Phillips. The Bare Truth by Larry Johnson and Bob Phillips While  conducting  a  special  tour  for  a  group  of  civilians  off  the  coast  of  Hawaii  on February  9,  2001,  the  nuclear  submarine  USS  Greenville  launched  an  “emergency blow.”   This is a procedure in which the submarine rises rapidly from… Read More >>