Skills for a new manager, team leader, or supervisors
Anyone who’s been a new manager will tell you that there is a huge difference between doing and managing.
- Instead of doing the work you love, you spend your time in meetings, filling out forms, writing projections and dealing with personal problems.
- Instead of making sure you get to work at 8:00 AM, you now worry that your team gets there at 8:00 AM.
- Instead of worrying about whether your work is done and turned in on time, you must worry that your team is doing their work and turning it in on time.
- Instead of ignoring the toxic team member, you have to do something about him.
For a new manager, the list goes on…
In most organizations, if you are the best at your craft, it’s likely you’ll be selected to be the next team leader, supervisor or manager. The irony is that few new managers get much training on how to actually manage. The reality is that you must leap into a whole new set of tasks that require a whole new set of skills.
And, unfortunately, most new managers receive very little training to prepare them for this challenge. One study found that of all the training we receive from our employer, 95% is task and job related and only 5% supports the skills you need to manage others. Skills like communicating assignments, setting deadlines, resolving disputes, dealing with employee problems and inspiring your team to excel.
Answers For a new manager
In this one-hour webinar, Larry will provide you answers to some of the common problems a new manager faces, like:
- Understanding the psychological challenges of making the leap to a managerial/supervisory role.
- Overcoming the “I can do it better syndrome.”
- Avoiding five big mistakes every new manager makes.
- Managing friends…and other dangerous activities.
- Establishing your authority and understanding its limits and applications.
- Learning to balance letting go with staying in control.
- Accepting that you can’t be everyone’s buddy.
- Delegating in a way that gets results.
- Applying a method of communicating that avoids SNAFUs.
- Giving feedback when it’s not good news and surviving the experience.
- Taking joy in the development and growth of others – it isn’t what you do that counts, it’s what they do that counts.
Getting these answers in a one-hour webinar is a great way to start your career as a new manager.
What You’ll Also Get With the Webinar:
- An intense, one-hour webinar lecture
- A comprehensive handout in pdf form that will be e-mailed to you prior to the program.
- A live, open-mic Q&A period to get your specific questions answered.
- A list of key points emailed to you that you can use as a memory jogger.
- Convenient Learning: Enjoy the convenience of learning from your office or home. All you’ll need is a computer with speakers or a telephone. Best of all, your fee includes everyone in your office or location who can listen and monitor the slides on a computer.
Details of the Webinar
Date: May 15, 2019
• 1:00 – 2:00 PM Eastern
• 12:00 Noon – 1:00 PM
• Central • 11:00 AM-Noon Mountain
• 10:00 AM – 11:00 AM Pacific
• 9:00 AM – 10:00 AM Alaska
• 7:00 AM – 8:00 AM Hawaiian
Cost: $249.00 per location
Call me at 602-943-0985 or email at email@example.com
What People Have Said About Larry Johnson’s Webinars:
“Very practical and concise – lots of fun.”
Tom Donovan, VP of Distribution, Koch International, Port Washington, NY.
“Excellent speaker, great content. A simple conversation, simple advice, simple rules.”
Theresa MacPhee, Customer Service Manager, MTT, Hali- fax, NS.
“Larry was passionate and involved in the presentation. BEST SESSION SO FAR AT THIS CONFERENCE”
Ruth Ginsberg, President, California Closets.
“Great presenter! Excellent use of humor & story to make presentation come alive. Thank you.”
Kim Kelley, Customer Service Manager, Avista Advantage, Spokane, WA.
“It was great to hear from others about ways they reward and motivate others. It was also good to learn about the INTANGIBLES!”
Deborah Pollock, System Analyst, Texas Comptroller, Austin, TX.
“Larry is very inspirational. Great humor!”
Ruth Clark, Director of the Call Center, Bodek & Rhodes, Philidelphia, PA.
“I appreciate the real-world examples and the audience interaction – an excellent speaker – motivational and engaging. Thank you for allowing us to share ideas.”
Mary L. Clement, Sr. Program Manager, Nortel Networks, RTP, NC.