Larry Johnson

Corporate Culture Expert, Author and Speaker

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Culture Of Engagement Requires “Generosity Gene”

July 27, 2015

I’m presently reading The Real-Life MBA: Your No-BS Guide to Winning the Game, Building a Team, and Growing Your Career by Jack and Suzy Welch.1  So far, it’s chock full of practical suggestions on how to be a great leader in business, including how to push employee engagement up.  And given their track records (Jack… Read More >>

Filed Under: Accountability, Corporate Culture, Leadership, Uncategorized Tagged With: coaching, communication, conflict motivation employee retention training father-daughter writing team father-daughter speaking team family business vounteer convention, corporate culture, Costco, culture of accountability, culture of engagment, employee engagement, engaged employees, giving feedback, integrity honesty leadership governor sanford argentina dishonesty betrayal deceit, leadership, management, motivation, turned on employees

Tom Selleck’s Lesson For Corporate Culture

July 10, 2015

Regarding corporate culture, there is a famous quote in Time Magazine from Warren Buffet that goes: “It takes 20 years to build a reputation and five minutes to ruin it.” Never has that quote been more appropriate than in an age where social media can have a huge impact on an employer’s reputation. Do something… Read More >>

Filed Under: Accountability, Corporate Culture, Customer Service, Leadership, Straight Talk, Uncategorized Tagged With: "great boss" management "difficult conversations" "difficult employees" "constructive confrontation" honesty integrity leadership supervision, accountability, corporate culture, Costco, ethics, honesty is the best policy, integrity, Jesse Stone, leadership, leona helmsley, management, managing people, responsibility, tom selleck, Warren Buffet

A Culture of Trust Is Good Business

March 4, 2015

If you’ve ever returned something to Costco, Home Depot, Target, or Nordstrom Department Stores you know that the norm in retailing these days is a “no or few questions asked return policy.” The idea is to make the customer WANT to do business with you by making it as easy as possible to return purchased… Read More >>

Filed Under: Uncategorized Tagged With: corporate culture, Costco, culture of trust, customer satisfaction, customer service, employee empowerment, Home Depot, Nordstrom, Target, Thrifty Car Rental, trust

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Larry Johnson
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