Larry Johnson

Corporate Culture Expert, Author and Speaker

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January 18, 2016

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https://larryjohnsonspeaker.com/naked-emperor-gu/

Filed Under: Uncategorized Tagged With: "great boss" management "difficult conversations" "difficult employees" "constructive confrontation" honesty integrity leadership supervision, candor, corporate culture, culture of accountability, Difficult Conversations, employee empowerment, employee engagement, Honesty, integrity, leadership, management, motivation, Straight Talk

Amazon Corporate Culture: Sweatshop or Paradise?

August 24, 2015

    The recent article in the New York Times[1] criticizing Amazon’s corporate culture as a “brutal” and cutthroat culture has the business pundits all atwitter. It seems this company that has enjoyed astronomical success in on-line retailing may not be everyone’s idea of a great place to work. Employees are reportedly expected to work up to 16… Read More >>

Filed Under: Accountability, Corporate Culture, Leadership, Uncategorized Tagged With: "great boss" management "difficult conversations" "difficult employees" "constructive confrontation" honesty integrity leadership supervision, “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace, ”, accountability, Amazon, amazon brutal culture, amazon culture, Amazon Leadership Principles, amazon's culture, Arie de Geus, Ben DiPietro, communication, conflict motivation employee retention training father-daughter writing team father-daughter speaking team family business vounteer convention, corporate culture, employee empowerment, employee turnover, integrity honesty leadership governor sanford argentina dishonesty betrayal deceit, jeff bezos, Lazlo Bock, leadership, management, motivation, new york times, purposeful Darwinism, Straight Talk, The Living Company, truth

Conflict Management – Check The Facts Before Blaming Others

May 4, 2015

This past Saturday I learned a thing or two about conflict management. My wife, CJ and I pulled into the parking lot of a local camera store where I was picking up some prints. CJ is wheelchair bound, so we drive a wheelchair ramp van with handicap plates. Unfortunately, the only handicap spot was occupied… Read More >>

Filed Under: Accountability, Straight Talk, Uncategorized Tagged With: "great boss" management "difficult conversations" "difficult employees" "constructive confrontation" honesty integrity leadership supervision, accountability, coaching, communication, conflict management, constructive confrontation, corporate culture, culture of accountability, Difficult Conversations, employee empowerment, employee engagement, ethics, handicap parking space abuse, handicap space, Honesty, integrity, leadership, motivation, Rolls Royce, self control, Straight Talk

A Culture of Trust Is Good Business

March 4, 2015

If you’ve ever returned something to Costco, Home Depot, Target, or Nordstrom Department Stores you know that the norm in retailing these days is a “no or few questions asked return policy.” The idea is to make the customer WANT to do business with you by making it as easy as possible to return purchased… Read More >>

Filed Under: Uncategorized Tagged With: corporate culture, Costco, culture of trust, customer satisfaction, customer service, employee empowerment, Home Depot, Nordstrom, Target, Thrifty Car Rental, trust

Leaping Into the Future: How One Company Threw Off the Shackles of the Past To Survive and Thrive

June 11, 2014

In an interview with Josh Clement, the CEO of Soundview regarding change: We all know that people tend to resist change. He said that he gives credit his own fear and insecurity about doing the right thing in responding to the disastrous situation in 2008. That led him to ask his people for ideas and being willing to listen. He said that it was this transparency and trust that made all the difference. Everyone realized they were all in the same boat and the only way to survive was for them to all pull together.

Filed Under: Leading Change Tagged With: CEO, Change, employee empowerment, employee engagement, employee inclusion, empowerment, engagement, inclusion, organizational turbulence, transparency

Toilet Paper Blossoms: Details Make the Difference for Customers

February 19, 2013

I recently interviewed Michael Silva-Nash, who is a franchise owner in Little Rock AR for Molly Maid, Inc. Founded in 1979, the company is a highly successful, international company, based in Ann Arbor MI. Molly Maid, Inc. offers residential cleaning services. The company was recently featured on the A&E Channel’s popular show, “Be The Boss.”… Read More >>

Filed Under: Customer Service Tagged With: corporate culture, customer satisfaction, employee empowerment, leadership techniques, motivation, open book management, participative management

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Larry Johnson
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