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Culture Of Engagement Requires “Generosity Gene”
I’m presently reading The Real-Life MBA: Your No-BS Guide to Winning the Game, Building a Team, and Growing Your Career by Jack and Suzy Welch.1 So far, it’s chock full of practical suggestions on how to be a great leader in business, including how to push employee engagement up. And given their track records (Jack… Read More >>
Conflict Management – Check The Facts Before Blaming Others
This past Saturday I learned a thing or two about conflict management. My wife, CJ and I pulled into the parking lot of a local camera store where I was picking up some prints. CJ is wheelchair bound, so we drive a wheelchair ramp van with handicap plates. Unfortunately, the only handicap spot was occupied… Read More >>
Leaping Into the Future: How One Company Threw Off the Shackles of the Past To Survive and Thrive
In an interview with Josh Clement, the CEO of Soundview regarding change: We all know that people tend to resist change. He said that he gives credit his own fear and insecurity about doing the right thing in responding to the disastrous situation in 2008. That led him to ask his people for ideas and being willing to listen. He said that it was this transparency and trust that made all the difference. Everyone realized they were all in the same boat and the only way to survive was for them to all pull together.
Taking Personal Responsibility for Excellence Is a Selfish Act
In my travels as a consultant and trainer, I stay in lots of hotels and therefore eat lots of room service meals. After completing my dinner one evening at a well-known hotel, I did what the room service waiters always tell you to do – put my tray in the hall outside the door. The… Read More >>