I just read a fascinating treatise on corporate culture and radical honesty called Principles, written by Ray Dalio. If the name is not familiar to you, he founded and is the co-CEO of Bridgewater Associates. With $152 billion in assets and 1500 employees, it is the world’s largest hedge fund. Dalio started investing when he… Read More >>
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Amazon Corporate Culture: Sweatshop or Paradise?
The recent article in the New York Times[1] criticizing Amazon’s corporate culture as a “brutal” and cutthroat culture has the business pundits all atwitter. It seems this company that has enjoyed astronomical success in on-line retailing may not be everyone’s idea of a great place to work. Employees are reportedly expected to work up to 16 hours a… Read More >>
Culture Of Engagement Requires “Generosity Gene”
I’m presently reading The Real-Life MBA: Your No-BS Guide to Winning the Game, Building a Team, and Growing Your Career by Jack and Suzy Welch.1 So far, it’s chock full of practical suggestions on how to be a great leader in business, including how to push employee engagement up. And given their track records (Jack… Read More >>
Tom Selleck’s Lesson For Corporate Culture
Regarding corporate culture, there is a famous quote in Time Magazine from Warren Buffet that goes: “It takes 20 years to build a reputation and five minutes to ruin it.” Never has that quote been more appropriate than in an age where social media can have a huge impact on an employer’s reputation. Do something… Read More >>
Disneyland Uses Service Hero Stories To Maintain The Magic
While I was working with Disneyland Resort Hotels one summer, I learned about Eric, a maintenance specialist who demonstrated why Disney has such a great reputation for creating magical moments for its guests. Eric was installing a generator into the ground in front of the hotel when a family approached him and asked directions to… Read More >>
Meet the Linksters – the post Gen-Y generation
By my daughter Meagan Johnson Businesses today are well aware of the importance of attracting Generation X and Y consumers to develop a younger clientele that will fuel growth into the future. There is another prime target market on the horizon that will soon populate your customer base and employee roster: the Linksters. No, “Linkster”… Read More >>