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Larry Johnson

Corporate Culture Expert, Author and Speaker

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Treat Them Right and They’ll Treat You Right – Happy Employees = Great Chili and Loyal Customers

I recently conducted a leadership retreat for a client in Santa Fe, New Mexico, one of my favorite towns. As usual, I made a bee line to Tia Sophia , which has been my favorite purveyor of Northern New Mexican food since I first visited there 15 years ago. (Northern New Mexican is quite different […]

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Filed Under: Customer Service Tagged With: customer service, empowerment, motivation, quality

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