I’m an avid cyclist – not very good or very fast, but I like the exercise – and the fresh air you get from riding everyday is invigorating. Yesterday, after my standard 12-mile jaunt, I stopped for coffee at Starbucks. Sitting at one of the umbrella-covered tables was a group of men about my age. […]
Blog
Taking Difficult Conversations “Seriously”
In his classic business book, “Up The Organization,” Avis CEO
Robert Townsend described how he toured all the Avis offices
where he asked employees what they thought he should do to turn
around the company, which at the time was struggling. He noticed