My most memorable Christmas was with my in-laws in 1982. My wife is one of eight children, five girls and three boys. With most of them having their own families, the number of presents you had to by for all the brothers, sisters, nephews, and nieces was getting out of hand. So that year it […]
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Happiness Is More than a Warm Motorcycle: a study in business success, Korean style
In January I spoke at the Annual Harley-Davidson Dealer Meeting in San Antonio, Texas, where, at dinner one evening, I met Pablo Lee. I had been told that Pablo owns and operates HDK (Harley-Davidson Korea,) and that it is one of the most successful Harley dealerships in the world. In the gym the next morning, […]
Disconfirmation: How To Lose Customers, Tick Off Your Employees, and Alienate Your Family
I recently received a complaint from a potential customer. He was an attendee at one of my seminars who had indicated on the post-program evaluation that he was interested in hiring me to work with his company. When Shelli, my market representative, followed up with him, he told her that although he had requested that […]
TO REVIEW PERFORMANCE OR NOT That Is The Question
I recently conducted a webinar titled Difficult Employees: How to Turn Them Around or Turn Them Out, after which I received a slew of questions. Here’s one I found interesting: Dear Larry, How would you recommend discipline be enforced in an environment where no formal evaluations are conducted?
THE PRICE OF POLITICAL INCORRECTNESS: Be careful, your people are listening?
In the last issue of “Tips For Today’s Managers,” I described an incident where I offended an attendee at one of my presentations by failing to communicate my interest in him while I signed a copy of my book that he had just purchased. (If you missed reading that article, and would like to do […]
Creating Bloomers: “Difficult” Employees Seen From A Different Perspective
by Larry Johnson In the last issue of “Tips For Today’s Managers,” I discussed a question submitted to me following a webinar I had presented. The title of the webinar was “Difficult Employees: How to Turn Them Around or Turn Them Out.” I subsequently received an e-mail from Mike Murray, who is a speaker/consultant colleague […]
Is It Real or Is It Karaoke? Avoiding Managerial Mistakes
By Larry Johnson Following the spectacular opening of the 2012 Olympics in Beijing, we learned that Lin Miaoke, 9, the cute little girl who charmed the audience with her looks and her superb rendition of Ode To The Motherland was actually lip-syncing the song. It turns out that another little girl, Yang Peiyi, 7 was […]
Zap The Gap: How To Manage, Train & Maintain Your Sanity With Multiple Generations
By Larry Johnson and Meagan Johnson History is in the making. Never before have four generations occupied the workplace as they do now: Traditionals – AKA The Greatest Generation. Born before 1945. Baby Boomers – AKA The Woodstock Generation. Born between 1946 and 1964. Generation Xers – AKA Latch Key Kids. Born between 1965 and […]