Larry Johnson

Corporate Culture Expert, Author and Speaker

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Unintended Lesson In Empowerment From United

April 13, 2017

Empowerment of employees: how can it save you money? Well…by now, you’ve probably seen the disturbing video of Dr. David Dao being dragged off a United Airlines flight to make room for crew members who were traveling to another airport to staff another flight. The incident has created outrage in social media, sparked harsh criticism… Read More >>

Filed Under: Uncategorized Tagged With: accountability, corporate culture, corporate culture speaker, customer service, customer service speaker, empowerment, Larry Johnson, larry johnson speaker, speaker, united, United Airlines

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Larry Johnson
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