Empowerment of employees: how can it save you money? Well…by now, you’ve probably seen the disturbing video of Dr. David Dao being dragged off a United Airlines flight to make room for crew members who were traveling to another airport to staff another flight. The incident has created outrage in social media, sparked harsh criticism… Read More >>
W.L. Gore & Associates: A Great Place to Work
Fortune Magazine recently released its annual 100 Best Companies To Work For edition. The usual suspects were again at the top of the list: Google, ACUITY Insurance Company, Boston Consulting Group, Quicken Loans. I couldn’t help noticing that those organizations are primarily office work. I was curious if there were any traditional manufacturing organizations. You… Read More >>
Amazon Corporate Culture: Sweatshop or Paradise?
The recent article in the New York Times[1] criticizing Amazon’s corporate culture as a “brutal” and cutthroat culture has the business pundits all atwitter. It seems this company that has enjoyed astronomical success in on-line retailing may not be everyone’s idea of a great place to work. Employees are reportedly expected to work up to 16 hours a… Read More >>
Tom Selleck’s Lesson For Corporate Culture
Regarding corporate culture, there is a famous quote in Time Magazine from Warren Buffet that goes: “It takes 20 years to build a reputation and five minutes to ruin it.” Never has that quote been more appropriate than in an age where social media can have a huge impact on an employer’s reputation. Do something… Read More >>
Conflict Management – Check The Facts Before Blaming Others
This past Saturday I learned a thing or two about conflict management. My wife, CJ and I pulled into the parking lot of a local camera store where I was picking up some prints. CJ is wheelchair bound, so we drive a wheelchair ramp van with handicap plates. Unfortunately, the only handicap spot was occupied… Read More >>
Employees Who Support Your Success Are Made, Not Born: Building a Culture of Employee Loyalty
You might have noticed in the news this past summer the brouhaha at Market Basket, a chain of grocery stores located in New England.Founded in 1917 by Greek immigrant brothers Athanasios (“Arthur”) and Efrosini Demoulas as a small Greek grocery, specializing in lamb, it is now a 72 store chain that stretches from Cape Cod… Read More >>